The promise is simple. If you don’t love it, we’ll take it back.
Our goal is to deliver high-quality, effective products, in good condition, to your door. If for any reason you are not completely satisfied with your purchase, we will gladly replace it or refund you your money (excluding delivery charges). Simply return your merchandise with the original packaging within 30 days of receiving your order. We promise to process your request in a timely manner. We also love to hear your feedback, so please share why you were not satisfied and how we can improve.
To return your order, please fill out our returns form here:
https://www.apoterra.com/pages/returns