Hi!  We're here to help!  Please contact us if you have any questions, need guidance choosing the right product for you, or even if you just want to say hi! 

Here are ways you can get in contact with us:

1. Contact us via our chat (click on the icon on bottom of the screen)

2. Use the form found at the bottom of this page to send us an email (or you can email us directly at at info@apoterra.com)

3. Message us on Facebook Messenger

4. Send us a DM on Instagram.


Please keep in mind that we are a small team, so although you might not receive an immediate answer,  we do read and respond to every communication that we receive.  We usually answer emails within 24hrs M-F within business hours. 

For product or order related questions, please include your order # and/or product batch #.  

You can also visit our FAQ page for an immediate answer to commonly asked questions.


For wholesale inquiries: wholesale@apoterra.com 

To open a new wholesale account, please submit the form available on this page. Our wholesale team will respond within 1 business day.  


For press Inquiries: press@apoterra.com

All our products are handcrafted and shipped from 61 Mattatuck Heights Rd, Waterbury CT 06705.  Although we are not open to the public, if you would like to place an order for pick up please email us at info@apoterra.com