- Sensitive
- Acne
Stung and irritated my skin
This product stung and irritated my skin and I had to completely discontinue it after a week of use … :/
| Results |
Rated 1 out of 5
|
|---|---|
| Quality |
Rated 3 out of 5
|
| Scent |
Rated 2 out of 5
|
Apoterra
Thank you so much for sharing your feedback!😊 We are sorry to hear that you experienced a breakout after using this product. When introducing new skincare, it is crucial to incorporate only one product at a time. If you add multiple new formulas to your routine at once, it is hard to determine which specific item or ingredient is actually causing the issue. Because our products contain highly active, concentrated botanicals, sensitive skin can sometimes react if introduced to too many changes simultaneously. Since it has been over a year since your last purchase, we would like to understand the context of this reaction better. Could you let us know: Which specific Apoterra product caused this reaction? Were you introducing any other new skincare products to your routine at the same time? A photo of the breakout or irritation so we can better evaluate the type of reaction your skin experienced? We are here to help!!😊 Please email us at info@apoterra.com